To let your computer communicate with computers that are far away, connect your
computer to a telephone line by using a modem.

                                     Communication programs
     To manage your modem, you need a disk containing a communication program.
     The cheapest popular communication programs are Bitcom and Procomm. The typical
modem is sold in a cardboard box that includes the Bitcom or Procomm disk at no extra charge.
     Windows 3.1 includes accessories such as Clock, Calculator, Write, and Paintbrush. It
also includes an accessory called Terminal, which is a communications program. Windows 95
comes with an improved communications program called HyperTerminal. I'll explain Terminal and
HyperTerminal on pages 272 and 273.
     To perform extra tricks, buy a fancier communication program such as Procomm Plus,
Crosstalk, or Smartcom. You get Smartcom free if you buy a modem that has the ``Hayes'' brand
on it.
     Another way to get a communication program is to buy an integrated package such as
Microsoft Works (for MS-DOS & Windows & Mac), Claris Works (for Windows & Mac), or
PFS First Choice (for MS-DOS). Those integrated packages also produce word processing,
databases, spreadsheets, and business graphs. Of all the communication programs, the easiest to
understand is PFS First Choice's. PFS First Choice is published by Softkey International and costs
just $39.95, but its abilities are limited.

     To communicate with another computer, make sure that both computers are set to
communicate in the same way:
Question                 Possible answers                        Usual
Which baud rate?              300, 1200, 2400, 9600, 14400, or 28800  2400
How many data bits?      7 or 8                                            8
What's the parity bit?        0, 1, even (E), odd (O), or none (N)         none (N)
How many stop bits?      0 or 1                                            1
What kind of duplex?          half-duplex (H) or full-duplex (F)      full duplex (F)
Is XON/XOFF enabled?     yes (enabled) or no (disabled)               yes (enabled)
     When computer experts chat with each other about which communication method to use,
they usually discuss those questions in that order. For example, if the expert's computer is typical,
the expert will say ``My computer communicates at 2400 8 N 1 F enabled''. To communicate with
that computer, you must set up your computer the same way. To do that, run the communication
program, which asks you those questions and waits for you to answer. The communication
program also asks you whether the modem is COM1 or COM2.     Many computers around the world are eager to chat with your computer!

                                                                                                                  The big 3 online
     The most popular computer systems for Americans to communicate with are Compuserve
(in Ohio), Prodigy (in New York State), and America OnLine (which is in Virginia and called
     Compuserve is owned by H&R Block, but H&R Block wants to leave the on-line business
and sell off Compuserve. Prodigy was started by IBM & Sears, but in May 1996 they sold
Prodigy to a group of investors called International Wireless.
     Each service charges you $9.95 per month to tap into its computers. That gets you just 5
hours of connect time per month; each additional hour costs $2.95.
     Each service typically gives new subscribers a special ``free trial'' offer, such as ``the first
10 hours free'' or ``the first 15 hours free''. For example, when you buy a modem, it usually comes
with coupons giving you free trials on the three services, so you can sample the joys of
telecommunication. After your free trial has ended, you get billed every month automatically on
your credit card.
     Each service contains many databases you can tap into. Some of those databases are for
professionals. Others are for shopping, stocks, news, airline reservations, hobbies, games, and
other forms of fun.
     Each service has branch offices staffed by computers in all major American cities. If you
call the branch office nearest you, you'll automatically be connected to the service's headquarters
at no extra charge, so you can tap into the databases without paying for any long-distance calls.
     Besides letting you tap into databases, those computers let you swap information with
other computerists by using electronic mail (e-mail). For example, if you and your friend Sue both
use Compuserve, Sue can send Compuserve a message addressed to you. Her message will stay
on Compuserve's disk. The next time you use Compuserve, Compuserve will tell you that a
message from her is waiting on Compuserve's disk. Compuserve will offer to ``read'' it to you, by
sending it to your personal computer's screen.     By using Compuserve, you can send messages to all your computerized friends and even
to strangers. Compuserve users have organized themselves into clubs, called special interest
groups (SIGs). Each SIG is devoted to a particular hobby, profession, or computer topic. If you
join a SIG, you can read the messages sent by all other members of the SIG, and you can leave
your own messages for them. Prodigy and AOL have SIGs also, but Compuserve's are the oldest
and offer the most sophisticated discussions.
     You can also play with the CB Simulator, which imitates a CB radio and lets you chat (via
typed messages) with other wild people across the country. You can give yourself a fake name
(``handle''), to protect your anonymity.
     Compuserve users spend most of their time playing with the electronic mail, SIGs, and CB
Simulator, rather than the databases.
     Here's how those service arose. . . . 
     Compuserve was invented first. Though it had good SIGs and databases, it was somewhat
complex to use and was boring: it transmitted text but no graphics.
     Then came AOL, which was graphical and fun. At first, it ran just on Commodore 64
computers, but later it was redone for the IBM PC and Mac. On the Commodore 64, it used a
joystick; on the IBM PC and Mac, it uses a mouse. It's the easiest service to use. Its popularity is
growing the most rapidly. Sometimes the service gets overloaded, so when you call you get a
busy signal.
     Prodigy was invented last. Like a newspaper, it's financed by advertisers: while you're
using Prodigy, the top part of the screen shows the information you requested, but the bottom
part of the screen invites you to see ads for many products. You can ignore those invitations!
Prodigy is also the most ``family-oriented'' service: it offers the most goodies for kids (easy
databases and educational games), and it censors announcements and messages to avoid
obscenities and libel suits.
     By using Compuserve, Prodigy, and AOL, you can reach information providers such as
Dialog (a collection of 450 databases on many subjects, plus the full text of most U.S.
newspapers), Nexis (the full text of many U.S. newspapers and magazines), News Net (the full
text of 800 industry newsletters and news wires, covering over 30 industries and professions),
Lexis (the resources of approximately 50 law libraries), and Dow Jones News/Retrieval (business
news, stock prices, and the full text of The Wall Street Journal).

                                                                                               Bulletin boards
     A computerized bulletin board system (BBS) resembles Compuserve but is free. It
emphasizes electronic mail, SIGs, and CB Simulators.
     It's run by a hobbyist from a computer in the hobbyist's own home or office. You can swap
messages with the hobbyist and all other callers on the system, as if they were pen pals. Some
bulletin boards are sexually explicit (heterosexual or gay). Some of my friends met wonderful
people on bulletin boards ___ and married them!
     You can choose from thousands of bulletin boards around the country. To find the bulletin
boards in your neighborhood, ask your local computer store or computer club or school's
computer department.
     These free general-purpose bulletin boards are the most popular:
Alabama: Huntsville 205-551-9004, Decatur 205-306-0486
Alaska: Anchorage 907-563-3407, Wasilla 907-376-2779
Arizona: Phoenix 602-331-1112, Paradise Valley 602-951-8379, Sun City 602-933-1205
Arkansas: Walnut Ridge 501-886-1701
                                                          California, north:  San Francisco  415-931-0649, 
Sacramento  916-727-3007,  Fresno  209-277-3008, Stockton  209-943-1880,  Monterey 
408-655-5555,  Gilroy  408-847-0665,  Danville  510-743-9314, Walnut Creek 510-943-6238
                                                          California, south: Los Angeles 310-398-7804, Long
Beach 310-436-1311, Manhattan Beach 310-374-9994, N. Hollywood 818-508-0214, Calabasas
818-999-1829, Poway 619-679-6915, Vista 619-749-2741, Capistrano  Beach  714-493-4779, 
Fullerton  714-529-9525,  Irvine  714-581-9699,  Mission  Viejo 714-837-9677, Simi Valley
805-527-4502, Riverside 909-780-5175 & 909-928-2701
Colorado: Denver 303-457-1111, Arvada 303-940-8328, Aurora 303-680-7209, Littleton
Connecticut: New Haven 203-787-5460, Fairfield 203-335-4073, Guilford 203-457-1246
Delaware: Hockessin 302-234-2792
District of Columbia: Washington 202-606-8688
Florida, north: Pensacola 904-476-1270, Gainesville 904-332-9547, Crystal River 904-563-0066
                                                          Florida, south: Miami 305-242-1160 & 305-254-8441,
Margate 305-977-0098, Fort Myers 813-481-5575 & 813-574-2301, New Port Richey
813-849-4034, Stuart 407-692-9649, Oviedo 407-359-0167
Georgia: Savannah 912-353-8014, Tybee Island 912-786-5888, Flower Branch 404-967-2200
Hawaii: Honolulu 808-737-2665, Wahiawa 808-624-1527, Hilo 808-935-3148
Idaho: Emmett 208-365-5223, Meridian 208-887-4752, Twin Falls 208-734-6592
                                                          Illinois: Chicago 312-384-6250 & 312-769-1323,
Bolingbrook 708-230-9068, Glenview 708-724-2449, Northfield 708-501-4851, Crystal Lake
815-459-0825, Champaign-Urbana 217-255-9000
Indiana: Indianap. 317-293-8630, Ft. Wayne 219-456-4127, S. Bend 219-272-8129, Evansville
Iowa: Ames 515-232-0969, Osage 515-732-4555
Kansas: Topeka 913-234-9395 & 913-478-9239, Wichita 316-529-8880
Kentucky: Fort Knox 502-942-0089 & 502-352-2169, Betsy Layne 606-478-1503
Louisiana: New Orleans 504-885-5928, Baton Rouge 504-273-3238, Lafayette 318-988-5558
Maine: Lewiston 207-783-0874, Rockland 207-594-7025, Cape Elizabeth 207-799-9080
Maryland: Rockv. 301-738-9060, Silver Spr. 301-933-5193, Chest'n 410-778-9688, Odenton
                                                          Massachusetts:   Plymouth   508-746-6010   &  
508-833-0508,   Chelmsford   508-256-1434,   Haverhill 508-521-6941, Kingston 617-582-2223,
Wilbraham 413-599-0981
Michigan: Mt. Clemens 810-469-8461, Freeland 517-695-9952, Traverse City 616-275-7000
Minnesota: Bloomington 612-835-0440, Chaska 612-442-5635, Little Falls 612-632-4513
Mississippi: Columbus 601-329-3247, Starkville 601-323-2120
Missouri: St. Louis 314-427-2509, Columbia 314-446-0475, Cameron 816-632-3297
Montana: Missoula 406-549-6325
Nebraska: Omaha 402-734-4748 & 402-453-5356 & 402-496-9987, Bellevue 402-293-0984
Nevada: Las Vegas 702-222-0409 & 702-386-7979
New Hampshire: Newton 603-642-5949, Raymond-Kingston 603-895-9916
New Jersey, north: Union City 201-863-5253, Bayonne 201-437-2816, New Milford
                                                          New Jersey, south:  Bridgeton   609-451-7950,  
Millville  609-327-5553,   Petersburg   609-628-4311, Long Branch 908-571-4666, Metuchen
New Mexico: Albuquerque 505-294-5675 & 505-275-9696, Las Vegas 505-425-6995
                                                          New York, north: Rochester 716-224-8216, Whitehall
518-499-0532, Watertown 315-786-1120
                                                          New York, south: Brooklyn
718-251-9346&718-972-6099, Queens 718-446-2157, Hicksville 516-433-1843, Patchogue
516-475-6406, Mt. Vernon 914-667-4567, Mt. Kisco 914-242-8227
North Carolina: Rockingham 910-895-0368, Sanford 919-776-2368
North Dakota: Bismarck 701-258-0872, Fargo 701-293-0207, Grand Forks 701-594-6677 &
Ohio: Cleveland 216-235-9900, Cincinnati 513-231-9463
Oklahoma: Oklahoma City 405-672-5893, Ponca City 405-765-6469, Stillwater 405-377-4286
Oregon: Portland 503-232-9202 & 503-253-9014, Corvallis 503-758-5448
Pennsylvania:   Philadelphia  215-535-6579  &  215-657-8470,  Feasterville  215-357-8177, 
Allentown 610-740-9196, Bloomsburg 717-387-1725, Erie 814-825-8660
Rhode Island: Middletown 401-848-9069
South Carolina: Lexington 803-359-5646, North Charleston 803-552-4389
South Dakota: Sioux Falls 605-331-5831
Tennessee: Sevierville 615-577-9342, Adamsv. 901-632-1947, Memphis 901-377-5715
                                                          Texas:  Dallas  214-644-6060,  Corpus  Christi 
512-242-2206,  Lubbock  806-745-9144,  Midland-Odessa 915-561-5115, Lufkin 409-634-6899
Utah: Brigham City 801-723-6117, Salt Lake City 801-532-3716 & 801-264-1191
Vermont: Williamstown 802-433-1367Virginia: Arlington 703-241-8757, Reston 703-620-8900, Falmouth 703-899-2285, Chesap.
     Washington:  Olympia  206-956-1123,  Gig  Harbor  206-884-5364,  Sequim 
206-681-2706,  Grandview 509-882-1417, Walla Walla 509-529-3726
West Virginia: Fairmont 304-363-2252, Weirton 304-723-2133
Wisconsin: Milwaukee 414-384-1055, Madison 608-274-7483, Ashland 715-682-3929
Wyoming: Sheridan 307-672-3817, Rock Springs 307-382-2907 & 307-382-6127, Casper

Puerto Rico: San Juan 809-273-3531, Hormigueros 809-849-5921
     Canada: Ottawa (Ontario) 613-226-3423, Vancouver (British Columbia) 604-572-8213,
Regina (Saskatch.) 306-352-9378, Chateauguay (Quebec) 514-692-3264, Sydney (Nova Scotia)
Mexico: Mexico City 52-5-659-7678, Monterrey 52-8-356-8446, Chihuahua 52-14-16-3194
     Europe:   Rome   (Italy)   39-6-322-4037,   Milano   (Italy)   39-11-331-06044,  
Saint-Firmin   (France) 33-92-553-288, Tilburg (Netherlands) 31-13-681-825, East Harling
(United Kingdom) 44-953-717234

     All those online services (Compuserve, Prodigy, America OnLine, the Internet, and
bulletin boards) contain software you can copy freely, since the software is freeware or shareware.
     Copying software from the service to your own computer is called downloading. If you
write your own software and want to contribute it to the service, you upload the software to the

     You can have lots of fun using Compuserve, Prodigy, American OnLine, the Internet, and
bulletin boards. But two barriers prevent them from being used by the average American.
     1. If you want to find a particular piece of information, you'll have a hard time figuring out
which database to contact and how to extract the information from it.
     2. Typing messages to people is tedious and impersonal. (I'd rather chat on the phone.
Most people can chat faster than they can type.)

                                           Voice mail
     Engineers have developed voice mail. It lets you record your voice onto a computer disk,
so that other computerists can retrieve it. It acts as a high-tech answering machine.
     Unfortunately, a voice-mail message consumes lots of disk space; but as disks continue to
get cheaper, the price problem has been vanishing.

                                          Smiley's pals
     Here's a picture of a smiling face:

It's called a smiley. If you rotate that face 90ø, it looks like this:
     People who chat on bulletin boards often type that symbol to mean ``I'm smiling; I'm just
     For example, suppose you want to tell President Clinton that you disagree with his speech.
If you communicate the old-fashioned way, with pencil and paper, you'll probably begin like this:
Dear Mr. President,
     I'm somewhat distressed at your recent policy announcement.
But people who communicate by electronic mail tend to be more blunt:
Hey, Bill!
     You really blew that speech. Jeez! Your policy stinks. You should be boiled in oil, or at
least paddled with a floppy disk. :-)
The symbol ``:-)'' means ``I'm just kidding''. That symbol's important. Forgot to include it? Then
poor Bill ___ worried about getting boiled in oil ___ might have the Secret Service arrest you for
plotting an assasination.
     The smiley, ``:-)'', has many variations:Symbol    Meaning
:-)       I'm smiling.

:-(       I'm frowning.
:-<       I'm real sad.
:-c       I'm bummed out.
:-C       I'm REALLY bummed out!
:-I       I'm grim.
:-/       I'm skeptical.
:->       I have a devilish grin.
:-D       I'm laughing.
:-o       I'm shouting.
:-O       I'm shouting really loud.
:-@       I'm screaming.
:-8       I talk from both sides of my mouth.
:-p       I'm sticking my tongue out at you.
:-P       I'm being tongue-in-cheek.
:-&       I'm tongue-tied.
:-9       I'm licking my lips.
:-*       My lips pucker for a kiss or pickle.
:-x       My lips are sealed.
:-#       I wear braces.
:-$       My mouth is wired shut.
:-?       I smoke a pipe.
:-}       I have a beard.
:-B       I have buck teeth.
:-[       I'm a vampire.
:-{}      I wear lipstick.
:-{)      I have a moustache.
:-~)      My nose runs.
:-)~      I'm drooling.
:-)-8          I have big breasts.

:*)       I'm drunk.
:^)       My nose is broken.
:~i       I'm smoking.
:/i       No smoking!
:~j       I'm smoking and smiling.
:'-(      I'm crying.
:'-)      I'm so happy, I'm crying.
:)             I'm a midget.

;-)       I'm winking.
.-)       I have just one eye,
,-)       but I'm winking it.
?-)       I have a black eye.
8-)       I wear glasses.
B-)       I wear cool shades, man.
%-)       My glasses broke.
g-)       I wear pince-nez glasses.
P-)       I'm a pirate.
O-)       I'm a scuba diver.
|-O       I'm yawning.
|^O       I'm snoring.
X-(       I just died.

8:-)      My glasses are on my forehead.
B:-)      My sunglasses are on my forehead.
O:-)      I'm an angel.
+:-)      I'm a priest.
[:-)      I'm wearing a Walkman.
&:-)      I have curly hair.
@:-)      I have wavy hair.
8:-)      I have a bow in my hair.
{:-)      I wear a toupee,
}:-)      but the wind is blowing it off.
-:-)      I'm a punk rocker,
-:-(      but real punk rockers don't smile.
3:]       I'm your pet,
3:[       but I growl.
}:->      I'm being devilish,
>;->      and lewdly winking.
=:-)      I'm a hosehead.
E-:-)          I'm a ham radio operator.
C=:-)          I'm a chef.
=|:-)=         I'm Uncle Sam.
<):-)          I'm a fireman.
*<:-)          I'm Santa Claus.
*:o)      I'm Bozo the clown.
<:I       I'm a dunce.
Since those symbolic pictures (icons) help you emote, they're called emoticons (pronounced ``ee
MOTE ee cons'').     When you buy Windows 3.1 or 3.11, you get some accessories at no extra charge. In the
Windows 3.1 & 3.11 chapter, I explained how to use four of those accessories: Clock, Calculator,
Write, and Paintbrush. Here's how to use the other popular accessory, Terminal, which is a
communications program. I'll explain the version that comes with Windows 3.1. The Windows
3.11 version is similar.
     (If you're using Windows 95 instead, skip ahead to the next section, called ``Windows

     Turn on the computer without any floppy in drive A. Start Windows 3.1 or 3.11 (by
typing ``win'' after the C prompt). The computer will say ``Program Manager''.
     Double-click the Accessories icon. Double-click the Terminal icon.
     (If nobody has used Terminal on your computer before, the computer will ask which COM
port your modem uses. Click the answer. If you're not sure, try COM2.)
     You'll see the Terminal window. Maximize it by clicking .
     While you're using Terminal, the top of the screen shows this menu bar:
³ File  Edit  Settings  Phone  Transfers  Help             ³

                              Settings menu
     Click the word Settings. You'll see this Settings menu:
Phone Number...
Terminal Emulation...
Terminal Preferences...
Function Keys...
Text Transfers...
Binary Transfers...
Modem Commands...
Printer Echo
Timer Mode
Show Function Keys
     From that Settings menu, choose Phone Number.
     Type the phone number of the computer you want to chat with. For example, if you want
to chat with Microsoft's bulletin board system, type this:
(Since the computer ignores the hyphens, you can type just 12066379009 instead.)
     If you're making a long-distance call, remember to type the 1 at the beginning of the phone
     If you're sitting in an office whose phone system requires you to dial 9 to get an outside
line, put 9 and a comma at the beginning of the phone number, like this:
The comma makes the computer wait 2 seconds for an outside line before dialing the rest of the
phone number.
     At the end of the phone number, press the ENTER key.     Choose Communications from the Settings menu. You'll see the Communications window.
Here's how to use it. . . . 
In the Connector box, click COM2 if your modem is using COM2. (Most modems use COM2. If
your modem uses COM1 instead, click COM1.)

In the Baud Rate box, you'll see this list of baud rates: 110, 300, 600, 1200, 2400, 4800, 9600,
19200. Click the baud rate you want to communicate at. For example, if you have a 2400-baud
modem and you want to communicate to a computer that has a 2400-baud modem, click 2400. (If
your computer's modem has a different speed than the other computer's modem, click the
LOWER baud rate. If you have a 14400-baud modem, too bad: since 14400-baud isn't on the list
of choices, choose 9600-baud instead.)
     When you finish using the Communications window, press the ENTER key.
     Congratulations! Now you've fed the proper settings to your computer! You're ready to
dial the other computer! Here's how. . . . 

                                                                                                             Phone menu
     From the Phone menu, choose Dial. Your computer's modem will dial the phone number
you requested.
      On the screen, you'll see ATDT and the phone number being dialed. For example, if you
said to dial ``9,1-206-637-9009'', you'll see:
     When your modem finishes dialing the number, you'll see what happens.
If the computer you're communicating to doesn't answer the phone, and the phone just rings &
rings, your modem will give up after 30 seconds and say ``NO CARRIER''.

If the computer you're communicating to is busy chatting with somebody else, the phone number
you're dialing will give a busy signal, and your screen will say ``BUSY''.

If the computer you're communicating to is in a good mood and DOES answer the phone
successfully, your screen will say ``CONNECT''. Then go ahead and chat with that computer!
That computer will ask you questions; remember to press the ENTER key at the end of each
answer. When you finish chatting with that computer, say ``bye'' or ``goodbye'' or ``logoff'' or
``logout'' or whatever other word that computer requires. That's called logging out; it makes the
other computer hang up its phone. Your screen will say ``NO CARRIER''. Then YOU must hang
up YOUR phone too, by choosing Hangup from the Phone menu. Your screen will say ``ATH''
and ``OK''.

                                                                                                            Call waiting
     If you ordered ``call waiting'' from your local phone company, turn off the call-waiting
feature before using your modem (to prevent you and your modem from getting interrupted by an
incoming call that goes ``beep''). Here's how to turn off the call-waiting feature. . . . 
     From the Settings menu, choose Modem commands. In the Dial Prefix box, change
``ATDT'' to ``ATDT*70''. Then press ENTER.
     That turns off the call-waiting feature temporarily, until your modem finishes chatting with
the other computer.                         Touch-tone versus pulse
     Terminal assumes you have the most modern kind of phone: a touch-tone phone! That's
the kind of phone on which each button makes a unique sound, and each sound has a different
     If you have an older phone instead, it uses pulse instead of touch-tone. The typical pulse
phone has a rotary dial; to dial a number, you rotate the dial, which makes a series of clicks.
     If you have one of those old, pulse phones, you must warn the computer. Here's how.
From the Settings menu, choose Modem commands. In the Dial Prefix box, change ``ATDT'' to

     To let the other computer send you graphics (such as a box surrounding some text), do
this: from the Settings menu, choose Terminal Preferences. Then on the keyboard, press F then T
(so that in the Terminal Font box, ``Terminal'' is highlighted instead of ``Fixedsys''). Then press

                              Save settings
     Here's how to make your computer memorize the phone number, baud rate, and other
settings you chose from the Settings menu.
     From the File menu, choose Save. Invent a name for your settings; the name can be up to
8 characters long. For example, the name can be GOODSET or PHONEJIM or any other short
name you wish to invent. Type the name you've invented. At the end of the name, press the
ENTER key.
     The computer will copy your settings onto the hard disk. For example, if you chose the
name GOODSET, the computer will create a file called GOODSET.TRM in your WINDOWS
folder and copy all your settings to that file.

     When you finish using Terminal, choose Exit from the File menu. If you haven't saved
your most recent settings, the computer will ask, ``Do you want to save?'' If you don't want to
save them, click the ``No'' button.
     Then the Terminal window will disappear. You'll see the Accessories window of Program
Manager again.

     In the future, when you use Terminal again, here's how to use the settings you copied onto
the hard disk.
     From Terminal's File menu, choose Open. Then type the name of your settings (such as
GOODSET) and press ENTER.     Windows 95 comes with an accessory called HyperTerminal. It resembles Terminal but is
     To start using it, turn on the computer without any floppy in drive A, then click the Start
button, so you see the Start menu. From that menu, choose Programs (by moving the mouse
there), so you see the Programs menu. From the Programs menu, choose Accessories, so you see
the Accessories menu. From the Accessories menu, choose HyperTerminal, so you see the
HyperTerminal window.
     Make sure the HyperTerminal window consumes the whole screen. (If it doesn't consume
the whole screen yet, maximize the window by clicking the resize button, which is next to the X
     In that window, you'll see an icon for CompuServe, an icon for AT&T Mail, an icon for
MCI Mail, and icons for any other services that you or your friends have already been using.

                                                                                                           If no icon yet
     To communicate with a service (such as a bulletin board) that doesn't have an icon yet,
create a new icon! Here's how. . . . 
     Double-click the Hypertrm icon. Type a name for the icon you want to create. For
example, if you want to communicate with the Boston Computer Society and therefore want to
create a Boston Computer Society icon, type ``Boston Computer Society'' (and press ENTER).
     The computer assumes that the service you want to communicate with is in the same
country as you (which is probably the United States). If the service is in a different country from
you, do this:
Click in the Country Code box. You'll see part of an alphabetized list of countries; to scroll
through the rest of the list, press the up-arrow or down-arrow keys. Press those keys until the
service's country is in the Country-code box; then press ENTER.
     The computer assumes that the service's phone number has the same area code as you. If
the service's area code is different, double-click in the Area Code box, then type the service's area
code (such as 617).
     Click in the Phone Number box and type the service's phone number (such as 466-8740).
At the end of that typing, press ENTER twice.
     Then you'll communicate with the service. When you finish communicating, close the
service's window (by clicking its X box and then pressing ENTER).

                                                                                                   If the icon was already created
     To communicate with a service (or bulletin board) that already has an icon, double-click
its icon, then press ENTER. Then you'll communicate with the service. When you finish
communicating, close the service's window (by clicking its X box and then pressing ENTER).

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